Tracking
Follow your parcel from dispatch to your door.
Tracking your order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to the carrier’s tracking page.
Tracking has not updated
Carrier scans can take 1–3 business days to appear. If your tracking information has not been updated for an extended period, email service@fenlorica.com with your order number and we will open a trace with the carrier.
Order number
Your order number is shown on your order confirmation email, and starts with a # followed by digits.
Still need help?
Contact service@fenlorica.com or call +852 7729729 (Monday–Friday, 9:00–18:00 (GMT+8)).